Intent: What It Is, Key Features, Benefits, Use Cases, and How It Fits in Branding
Intent is the “why” behind an audience action: why someone searches, clicks, compares, subscribes, complains, or recommends. In **Brand & Trust** work, Intent explains what a person is trying to accomplish and what reassurance they need before they believe you. In **Branding**, Intent reveals the expectations your brand must meet—tone, proof, clarity, policies, and product experience—so people feel confident choosing you.